Photo and Video Guide
From the first turn to the final drop, every digital photo and video is now included in your ticket at no extra cost.
📸Smile for the Cameras!
From 19th March 2026, all Digital Media (photos and videos) recorded on our camera systems are included as part of your Luge, Hyfly, or Luge + Hyfly Combo tickets, at no additional charge!
Posted at various locations through our site such as the Skyride, our Luge Tracks, and along with Hyfly Zipline, we help you capture the best moments 💚
How to redeem your Luge photos and Videos
- After your Luge Rides, hold on to your helmets and proceed to the Retail Counter
- Scan your Helmet’s tag at the Photo Kiosk to view all your photos and video
- Select the ones you’ve liked, and tap “Digital” and/or “Print” to add them to the cart – all Digital items are already included in your ticket, no extra payment required! 😉
- Enter your email address (double-check if this is correct so you don’t miss your memories)!
- Want to stay in the loop on our latest promos? Tick the checkbox to sign up!
- Hit the Place Your Order button.
- IMPORTANT! Note down your Order ID.
- Head over to the Retail Counter and share your Order ID with our friendly staff to confirm your order!
- Look out for our email in your inbox with the download links!
How to redeem Hyfly Zipline Photos and Videos
- After your Hyfly Zipline experience, proceed to the Photo Kiosk as guided by our Hyfly Team.
- Our Hyfly Kiosks use Facial Recognition technology to identify your photos — simply follow the instructions on screen to view your shots!
- Once your content appears, click “Claim My Memories”. A pop-up will appear — enter your email address and tick the relevant checkboxes to proceed.
- No selection needed — all digital photos and videos are already included in your ticket, with no extra payment required! 😊
- Look out for our email in your inbox — your photos and videos will be sent directly via download link!
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